Capricia Marshall is president of Global Engagement Strategies, LLC, which advises international, public, and private clients on issues relating to the nexus of business and cultural diplomacy. Ms. Marshall served as White House social secretary in the Clinton Administration from 1997-2001 and United States Chief of Protocol in the Obama administration from 2009 to 2013. In her posts, she enhanced traditional protocol methods with new tools to build relationships between dignitaries and industry leaders world-wide. In 2013, she was awarded the Distinguished Service Award from the Secretary of State and the Order of the Cross of Isabel La Católica from the Ambassador of Spain. She is a member of the Council of American Ambassadors and is currently Ambassador-in-Residence at the Atlantic Council in Washington, DC.  She recently launched her book Protocol, The Power of Diplomacy and How to Make it Work for You and has been named to ELLE magazine's annual “Washington Power List,” as one of DC’s most influential women.